vicidial.org

Posted: **Tue Jan 21, 2020 5:24 pm**

Hello team
for remote agents

it is possible broadcast telephone Number dialed to remote agent. so remote agent can see customer number ?

Thank you

1 database/webserver server i7 16Gb ram solid state 500Gb
1 phone server -i7 16Gb ram 1tb Solid State

VERSION: 2.14-719a
BUILD: 190930-2110

Posted: **Sun Feb 16, 2020 11:37 pm**

use ingroup-> remote agents,, in ingroup you can use customer phone as CID. I'm not sure if this the one you are looking for..

vicidial.org

Remote Agent forward Customer Caller ID (DID) to externale n

Remote Agent forward Customer Caller ID (DID) to externale n

Re: Remote Agent forward Customer Caller ID (DID) to externa