vicidial.org

Posted: **Thu Feb 06, 2020 4:28 am**

VERSION:2.12-552a
BUILD: 160429-0835
© 2016 ViciDial Group
Asterisk:11.22.0-vici
Vicibox :7.3
OS:openSUSE Leap 42.1

Hi Team,

Please help as i am facing issue of callerid while doing Transfer in Survey Camp as it is not showing caller id no its showing other id example:V20613150300000004.
I have tried transfer Survey camp with outgoing call to ingroup / extension also set 3-Way Call Outbound CallerID: to CUSTOMER.
But still its not working.
So help me to solve the issue.

Posted: **Thu Feb 06, 2020 7:11 am**

For the DID or Call Menu that is sending the call to the In-Group, make sure the "In-Group Handle Method" is set to CLOSER

vicidial.org

Survey Camp Transfer Caller id issue for Ingroup/Extension

Survey Camp Transfer Caller id issue for Ingroup/Extension

Re: Survey Camp Transfer Caller id issue for Ingroup/Extensi