We have just finished updating the Vicidial Manager and Agent manuals!
The new 2.14-750a Manager Manual is 522 pages, with lots of new content from the last year since the last version was released.
and the new 2.14-605c Agent Manual is 64 pages, with lots of new content from the last 3 years since the last version was released.
You can buy the full versions here:
http://www.vicidial.org/store.php