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update leads

PostPosted: Tue Apr 14, 2020 11:49 am
by gypsydogg
So I uploaded some leads, made some calls and decided I wanted to move some data to a different field. I wanted to export the list, fix the data fields and re-import. However when I did that, the lead status all changed to new. Is there a way to keep the lead status?

Re: update leads

PostPosted: Mon Apr 20, 2020 4:56 am
by Kabis
If you import leads, it will take new status.

Please try with new column name status and in that column add the status and update and check.

Regards
KABIS

Re: update leads

PostPosted: Mon Apr 20, 2020 12:41 pm
by mflorell
The CLI lead loader(VICIDIAL_IN_new_leads_file.pl) allows you to import leads with the 'status' as a part of the lead file using one of the standard formats that it supports.