Disable "Drop Call Seconds" to play a custom message
Posted: Sat May 23, 2020 4:47 amHello,
I started a predictive campaign in outbound, I play a message instead of dropping the call, but I've an issue, the call arrive after 9/10 seconds, why?
In the campaign i've set to drop call seconds to -1 and I set an ingroup to forward the call.
I noticed that there are 6 seconds since starting the agi-VDAD_ALL_inbound.agi to play the hold On Hold Prompt File, why?
Can you help me please?
[May 23 11:04:41] -- Channel IAX2/127.0.0.1:40569-13357 joined 'simple_bridge' basic-bridge <df33ff8d-4bc8-43c2-818f-8eb1d0a7d5b6>
[May 23 11:04:41] -- Channel SIP/VIVAVOX_SPO-00000005 joined 'simple_bridge' basic-bridge <df33ff8d-4bc8-43c2-818f-8eb1d0a7d5b6>
[May 23 11:04:41] -- Executing [990009*inb_test**47**xxxxxxxx**@default:2] AGI("IAX2/ASTloop-4513", "agi-VDAD_ALL_inbound.agi,CLOSER-----LB-----CL_TESTCAMP-----7275551212-----Closer-----park----------999-----1") in new stack
[May 23 11:04:41] -- Launched AGI Script /usr/share/asterisk/agi-bin/agi-VDAD_ALL_inbound.agi
[May 23 11:04:42] -- <IAX2/ASTloop-4513> Playing 'sip-silence.gsm' (escape_digits=) (sample_offset 0) (language 'en')
[May 23 11:04:42] -- <IAX2/ASTloop-4513> Playing 'sip-silence.gsm' (escape_digits=) (sample_offset 0) (language 'en')
[May 23 11:04:44] -- Started music on hold, class 'default', on channel 'IAX2/ASTloop-4513'
[May 23 11:04:47] -- Stopped music on hold on IAX2/ASTloop-4513
[May 23 11:04:47] -- <IAX2/ASTloop-4513> Playing 'sip-silence.gsm' (escape_digits=) (sample_offset 0) (language 'en')
[May 23 11:04:47] -- <IAX2/ASTloop-4513> Playing 'sip-silence.gsm' (escape_digits=) (sample_offset 0) (language 'en')
[May 23 11:04:47] -- <IAX2/ASTloop-4513> Playing 'sip-silence.gsm' (escape_digits=) (sample_offset 0) (language 'en')
[May 23 11:04:47] -- <IAX2/ASTloop-4513> Playing 'tennessee.slin' (escape_digits=) (sample_offset 0) (language 'en')
I started a predictive campaign in outbound, I play a message instead of dropping the call, but I've an issue, the call arrive after 9/10 seconds, why?
In the campaign i've set to drop call seconds to -1 and I set an ingroup to forward the call.
I noticed that there are 6 seconds since starting the agi-VDAD_ALL_inbound.agi to play the hold On Hold Prompt File, why?
Can you help me please?
[May 23 11:04:41] -- Channel IAX2/127.0.0.1:40569-13357 joined 'simple_bridge' basic-bridge <df33ff8d-4bc8-43c2-818f-8eb1d0a7d5b6>
[May 23 11:04:41] -- Channel SIP/VIVAVOX_SPO-00000005 joined 'simple_bridge' basic-bridge <df33ff8d-4bc8-43c2-818f-8eb1d0a7d5b6>
[May 23 11:04:41] -- Executing [990009*inb_test**47**xxxxxxxx**@default:2] AGI("IAX2/ASTloop-4513", "agi-VDAD_ALL_inbound.agi,CLOSER-----LB-----CL_TESTCAMP-----7275551212-----Closer-----park----------999-----1") in new stack
[May 23 11:04:41] -- Launched AGI Script /usr/share/asterisk/agi-bin/agi-VDAD_ALL_inbound.agi
[May 23 11:04:42] -- <IAX2/ASTloop-4513> Playing 'sip-silence.gsm' (escape_digits=) (sample_offset 0) (language 'en')
[May 23 11:04:42] -- <IAX2/ASTloop-4513> Playing 'sip-silence.gsm' (escape_digits=) (sample_offset 0) (language 'en')
[May 23 11:04:44] -- Started music on hold, class 'default', on channel 'IAX2/ASTloop-4513'
[May 23 11:04:47] -- Stopped music on hold on IAX2/ASTloop-4513
[May 23 11:04:47] -- <IAX2/ASTloop-4513> Playing 'sip-silence.gsm' (escape_digits=) (sample_offset 0) (language 'en')
[May 23 11:04:47] -- <IAX2/ASTloop-4513> Playing 'sip-silence.gsm' (escape_digits=) (sample_offset 0) (language 'en')
[May 23 11:04:47] -- <IAX2/ASTloop-4513> Playing 'sip-silence.gsm' (escape_digits=) (sample_offset 0) (language 'en')
[May 23 11:04:47] -- <IAX2/ASTloop-4513> Playing 'tennessee.slin' (escape_digits=) (sample_offset 0) (language 'en')