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PTA(Middle East) Changes - Workaround?
Posted:
Mon Dec 14, 2020 12:16 pmby carpenox
Anyone who runs a dialer in the middle east is no doubt experiencing audio issues due to some changes the PTA has made that resulted in ISP's blocking RTP after like 10 seconds. Distortion is the major problem with it. Has anyone been able to find an answer or workaround for this problem?
I have tried webrtc and attempted TLS but to no avail. Any ideas?
-Nox
Re: PTA(Middle East) Changes - Workaround?
Posted:
Mon Dec 14, 2020 5:49 pmby mflorell
Haven't heard of this specific issue, but we've seen clients with network carrier filtering issues like that move to using VPNs to hide their traffic.
Is this on the agent phone side or the carrier call side?
If it's the agent phone side, then you could try IAX phones, since they don't use separate RTP streams.
Re: PTA(Middle East) Changes - Workaround?
Posted:
Mon Dec 14, 2020 6:10 pmby carpenox
yea its on the agent phone side via webrtc phones or even sip, havent tried iax yet tho. its at their ISP level