vicidial.org

Hi i have a question if same one can help me.
I have inbound did come to extension phonr directly like sip 100.
My question is i want for exemple when same one call my did and after my extension answer the caller.
I want first the call be recording automatic and after 60sec asterisk hungup the call automatic and then asterisk play the recording only to caller.
Thank u i'am waiting any idea or suggestion
Let me know it this can be possible with vicidial

im going to assume you mean when they are logged into a campaign as an agent. here are few ways you could do it:

part 1: record the calls - go to the campaign > detail view > scroll down to campaign recording and choose "all force". here's a link how to do that part with pictures if you need: https://cyburityllc.com/?p=1309


the second part is a timed action that you can accomplish using the drop to 1. extension(then setup the extension with the recording you want the caller to hear by choosing a voicemail on it),

2. call menu(and setup a better tracking and options to the caller on it) or
3. to one of the preset options within the detail view of the campaign and

you can see that second part with pictures here: https://cyburityllc.com/?p=1314

Hope this helps, let me know if its not exactly what your trying to do

Nox

Thank u for your answer but i want it without agent login to web panel just with extension softphone.

Exemple you are the caller with your phone and you have call my did number.
So your call will ring at my server side then your call will be ringing on my agent extention on his softphone directly.
My agent will answer you.
Then The call must take only 60sec duration.
Then the communication will be hungup only for my agent side automatic.
And i want the caller (mean in our exemple you) still not hungup but after my agent was hungup automatic i want you the caller you listen the 60sec recordings between you and my agent.
I think this need be custom with dialplan or agi

Yes that needs to be done with a custom api or a dialplan which I lack in skills for. Stryker or Bill(William) should be able to guide you in the right direction if they see this post

i hope Stryker or Bill(William) or can guide me really