vicidial.org

Dear All,

First I'm new but close to technology.

We are managing channel of other dial by their tools from where they rout call using carrier msc code.
For eg:
What i want-
I have 2 campaign and 30-PRI channels and want to assign them equally as 15-each .
both has 15 and 15 agent they are doing manually calling.
can we do this from front end from VICIDIAL.

What have done-
i'm tried to learn from document. there is carrier but not this solution.
and
how can we assign multple gsm box in one msc call using round robin.

Thanks in advance.

please help !

not sure if this will work with PRI channels as I dont use them but go to admin > servers > click on the server and scroll to bottom and set limits per campaign as seen here:

@Sirajulla
are you using PRI trunk with any PRI/ISDN cards or is it sip trunk ?

its possible if your using PRI trunk via pri/isdn cards by grouping channel in dahdi-channels.conf
like
group=0
context=from-pstn
channel => 1-15
group=1
context=from-pstn
channel => 16-31

I am not sure if it is SIP trunk (might be possible with connection limit settings)