inbound and outbound campaigns

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inbound and outbound campaigns

Postby Joss2103 » Sat Mar 06, 2021 3:03 pm

Good day,

Excuse me, do you know if it is possible to have an agent logged into a predictive campaign and an incoming campaign at the same time? or have both campaigns linked? since I do not want to have that agent in different sessions and campaigns


Thanks
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Re: inbound and outbound campaigns

Postby carpenox » Sun Mar 07, 2021 1:50 pm

yes if you use the shared campaigns under system settings as shown below:


Image
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www.dialer.one -:- 1-833-DIALER-1 -:- https://linktr.ee/CyburDial -:- WA: +19549477572
GC: https://join.skype.com/ujkQ7i5lV78O | DC: https://discord.gg/DVktk6smbh
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