vicidial.org

Hi All,

We've been running vicidial for years and everything has (for most of the time) been smooth sailing.

We've recently moved from a provider who was giving us 2 trunks per line to a new provider with essentially unlimited trunks.

However.......we've noticed that beyond 2 concurrent calls, calls start failing.....as in NO ANSWER.

We're running ASTPP between ourselvers and the softswitch and even ASTPP isn't showing the NO ANSWER calls.

Logs below.

Any ideas????

== Using SIP RTP CoS mark 5
[Apr 26 20:24:58] -- Called SIP/our_astpp2/phone_number
[Apr 26 20:24:59] -- SIP/our_astpp2-0000007d redirecting info has changed, passing it to Local/8600052@default-0000 0075;1
[Apr 26 20:24:59] -- SIP/our_astpp2-0000007d is busy
[Apr 26 20:24:59] == Everyone is busy/congested at this time (1:1/0/0)
[Apr 26 20:24:59] -- Executing [81phone_number@default:3] Hangup("Local/8600052@default-00000075;1", "") in new sta ck
[Apr 26 20:24:59] == Spawn extension (default, 81phone_number, 3) exited non-zero on 'Local/8600052@default-00000075; 1'
[Apr 26 20:24:59] -- Executing [h@default:1] AGI("Local/8600052@default-00000075;1", "agi://127.0.0.1:4577/call_l og--HVcauses--PRI-----NODEBUG-----19-----BUSY---------------SIP 480 Temporarily Unavailable)") in new stack
[Apr 26 20:24:59] -- <Local/8600052@default-00000075;1>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI--- --NODEBUG-----19-----BUSY---------------SIP 480 Temporarily Unavailable) completed, returning 0
[Apr 26 20:24:59] == Spawn extension (default, 8600052, 1) exited non-zero on 'Local/8600052@default-00000075;2'
[Apr 26 20:24:59] WARNING[14502][C-000000f2]: func_hangupcause.c:140 hangupcause_read: Unable to find information for

Ignore that.

Found out it WAS our switch which had the restriction of 2 concurrent calls.

Increase the number and all is good!