Mute button Agent Interface Not Show

[tarun4442]

Is the mute button on the agent interface no longer available on Vicidial 9,plz guide me step by step thanks

[mflorell]

It is disabled by default since it can cause system instability in Asterisk 13. If you want to override this you can do so with the agc/options.php setting "$ast13_volume_override=1;"

[tarun4442]

plz tell me how,because i have new.plz guide me

[carpenox]

nano /srv/wwww/htdocs/agc/options-example.php

go to the line that looks like "$ast13_volume_override=0;" and change the 0 to a 1 like matt said

When you save the file, make sure to save it as options.php instead of options-example.php

I hope this helps

-Chris aka nox

[covarrubiasgg]

Please note, that using the mute button with Asterisk 13 makes it super unstable, for me it was several total crashes per hour.

[carpenox]

have you tried it on 13.38.2 covarrubiasgg? I have not experienced even 1 crash from it personally.....