Regarding Length Empty when ALT_NUM dialed

[pratikvicidial]

Hello All,

Kindly please help me to understand why length_in_sec insert null or blank when any alternate number dialled.
I need length_in_sec for ALT_NUM also.

Thank you

[mflorell]

vicidial.php version and build?

Is this manual dial or auto-dial?

Can you detail the exact steps to replicate this issue?

[pratikvicidial]

vicidial.php version and build?
version = '2.14-645c';
build = '210706-0114';

Is this manual dial or auto-dial?
- auto dial

Can you detail the exact steps to replicate this issue?
- Create campaign with dial method ratio.
- Select Auto Alt-Number Dialing value ALT_AND_ADDR3 in same campaign which created.
- Upload lead with main phone number and alternate number for same campaign.
- Now login with same campaign in agent side,agent must be in active mode.
- When that alt number dial instead of phone number, there is ALT DIAL display in customer form.
- Check vicidial log table entry, length in sec showing blank entry.

[pratikvicidial]

Is their any update on this?

[mflorell]

This should be fixed now in svn/trunk revision 3520.

Thanks for reporting the issue!