Custom Lead Form
Posted:
Thu Oct 07, 2021 8:03 amby Zaraab
Well, I chose the get call launch option as FORM in the campaign setting, and the FORM is working whenever I am making a call. but once i hangup the call, the form vanishes. I want the form to stay till I hit the next call even after I hangup the call. Any solution?
Re: Custom Lead Form
Posted:
Thu Oct 07, 2021 8:36 amby Zaraab
carpenox wrote:dont select clear form
But the thing is that I want to be able to still edit and input data in the form even after hanging up the call
Re: Custom Lead Form
Posted:
Fri Oct 08, 2021 9:25 amby carpenox
then let the customer hangup the call and dont click "hangup customer" until you are done making your changes, i dont think there is another way to edit "forms" after you click hangup
Re: Custom Lead Form
Posted:
Mon Oct 11, 2021 9:51 amby Zaraab
carpenox wrote:then let the customer hangup the call and dont click "hangup customer" until you are done making your changes, i dont think there is another way to edit "forms" after you click hangup
well that actually keep the agent on dead status and also some voip provider deducts voip minutes until there is a disconnection/hangup on the call!