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Third Party Answering Machine Detect

PostPosted: Thu Oct 28, 2021 2:16 pm
by kenneth
Hi All,

What is really recommended for an efficient Answering Machine Detection aside from the native of the Vicidial?
Is it hardware or software?

Can somebody share me with your experiences?

Thank you.
And your recommendation are highly appreciated.

Thanks.

Re: Third Party Answering Machine Detect

PostPosted: Thu Oct 28, 2021 3:55 pm
by mflorell
The only functional option for 3rd-party AMD is Khomp, which we've been working on the integration with for about 3 years now. It's not perfect but we do have several clients that really like how it works for them. Here are a couple of links with more information on the KHOMP <-> VICIdial integration:
- http://vicidial.org/docs/KHOMP_Documentation.pdf
- http://vicidial.org/docs/KHOMP_CPD_INTEGRATION.txt

Re: Third Party Answering Machine Detect

PostPosted: Fri Oct 29, 2021 2:56 pm
by kenneth
Hi Matt,

it was awesome to have the answer from one of the Vicidial gods...

Thank you for these.

regards.

Re: Third Party Answering Machine Detect

PostPosted: Fri Nov 12, 2021 11:53 am
by dhijrwn
We are currently using KHOMP AMD and it is really good service.