Hello,
I am doing blind transfers and would like to send the customer's phone number. it exists on 3-way calls on the option "3-Way Call Outbound CallerID" but not in blind transfers. do you have any ideas please?
Thanks in advance ...
vicibox 9.0.3
Send customer's phone number in blind transfers
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Send customer's phone number in blind transfers
by Fares MEHENI » Sun Nov 21, 2021 3:57 pm
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Re: Send customer's phone number in blind transfers
by carpenox » Mon Nov 22, 2021 6:02 pm
Hey Matt I couldn't figure this one out....is there a way?
Alma Linux 9.5 | SVN Version: 3909 | DB Schema Version: 1724 | Asterisk 18.26.0 | PHP8
https://dialer.one -:- 1-833-DIALER-1 -:- https://linktr.ee/CyburDial -:- WA: +19549477572
GC: https://join.skype.com/ujkQ7i5lV78O | DC: https://discord.gg/DVktk6smbh
https://dialer.one -:- 1-833-DIALER-1 -:- https://linktr.ee/CyburDial -:- WA: +19549477572
GC: https://join.skype.com/ujkQ7i5lV78O | DC: https://discord.gg/DVktk6smbh
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Re: Send customer's phone number in blind transfers
by mflorell » Mon Nov 22, 2021 11:03 pm
Created a custom dial prefix in your Custom Dialplan Entry, route the call through the "cm_cid_change.agi" AGI script before dialing out to the carrier.
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Re: Send customer's phone number in blind transfers
by Fares MEHENI » Thu Nov 25, 2021 9:29 am
OK Great. Thanks.
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