vicidial.org

Hello,

I have face one issue that getting call recording only for 60 min not more then that like if calls got for 1 hr 30 min but getting call recording only for 60 min in agent stats logs showing calls duration of that particular call is 5400 sec but recording file is only for 60 min

please do let me know if there any kind of call recording duration limit ?
if yes then how to increase it .

CAMPAIGN setting Campaign Recording: ALLFORCE DONE



VERSION: 2.14-830a
BUILD: 210920-2159
© 2021 ViciDial Group
Asteris version 11.25.1-vici, tried in vicibox 7.0.4,
server Intel(R) Xeon(R) CPU E3-1230 v3 @ 3.30GHz

The maximum recording time is define in the Admin -> Servers -> Modify Server section under the "Recording Limit" setting for each server.

Hello,


Thanks for your support thank you very much
Problem Solved