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recording issue

PostPosted: Fri Dec 16, 2022 4:19 am
by weasthost
voicebox9
ASTERISK
13.29.2-vici

Hi everybody, I will be very thankful to have your help. The issue is that "normally, injected leads show up with information and recordings without any problem", but when calling a particular number manually that is not already injected with its credentials. When I click on that lead to see the recordings, it shows only a white screen.