New VICIdial Whitepaper
![Post Post](./styles/vicidial/imageset/icon_post_target.gif)
We've just completed a new VICIdial Whitepaper PDF document, available for download on our main website here:
https://www.vicidial.com/?page_id=656
This white paper is designed to help you evaluate VICIdial as a viable option for your contact center infrastructure. It was written to provide an understanding of how the VICIdial software works, and how the hardware components of a VICIdial cluster can be engineered to provide a highly scalable and flexible system that can meet the data-flow, security, reliability and quality requirements of your contact center, all without any future issues of vendor lock-in.
![Image](https://www.vicidial.com/wp-content/uploads/2023/02/whitepaper_cover.png)
https://www.vicidial.com/?page_id=656
This white paper is designed to help you evaluate VICIdial as a viable option for your contact center infrastructure. It was written to provide an understanding of how the VICIdial software works, and how the hardware components of a VICIdial cluster can be engineered to provide a highly scalable and flexible system that can meet the data-flow, security, reliability and quality requirements of your contact center, all without any future issues of vendor lock-in.
![Image](https://www.vicidial.com/wp-content/uploads/2023/02/whitepaper_cover.png)