vicidial.org

Greetings!

Is there any way we can retrieve agent name thru non_agent_api by passing agent_user parameter?

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OS: Amazon Linux 2 AMI
Version: 2.14-853a
Build: 220328-1420
Asterisk: 13.29.2
SVN Version: 3593

You could use logged_in_agents to get a list of all logged in agents...

The only way would be by parsing logged_in_agents like Chris has said.

If you want to roll your sleeves up and get your hands dirty;

• Modify `logged_in_agents` if you have passed in agent_user then limit the search to only that agent.
• Create a new API function to fetch only the full name of the agent such as `fetch_full_name`

I'm happy to write something along those lines but that wouldn't be official ViCi code and I somewhat doubt they'll accept it as it's somewhat niche, at least from how I'm reading it. You may have a legitmate reason to use this over and over though so if there is a usecase, then that's cool

Hope this helps.
Martin.