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Discription change
Posted:
Thu Dec 13, 2007 4:19 pmby bluerays
Is there any option to change discription from one to another that is (no answer to Call back)? Even I have tried it from user modify menu, but it doesn't work.. If anybody know the trick please let me know..
Thanks
Posted:
Sat Dec 15, 2007 4:27 amby mflorell
I assume you are talking about statuses?
If you set the statuses as campaign statuses then you can have a different description for each one.
Posted:
Mon Dec 17, 2007 10:38 amby bluerays
thank you for replay But I'm not talking about that, After made a call, agent by fault gave wrong status( ex. instead of call back he gave no answer ) In that scenario what to do to bring the status into callback.... I think I'm not confusing you....
Posted:
Thu Dec 20, 2007 1:18 amby mflorell
someone with admin.php access and the ability to modify a lead would have to change the statuses.
thankyou
Posted:
Thu Dec 20, 2007 9:42 amby bluerays
thank you