Broadcast Specifications
Posted:
Mon Mar 24, 2008 5:52 pmby enjay
What is the most concurrent calls one has done broadcast messaging with? I have a customer who would like to do ~50 concurrent calls which should be easily sustainable on a single system I would think. Im just curious what others have done.
Thanks!
Posted:
Mon Mar 24, 2008 8:04 pmby mflorell
I have done about 90 on a single system before, and that wasn't a very high-end system either. Broadcast dialing is much easier on the CPU than predictive dialing wiht agents.
This specific campaign was for order status callbacks for existing customers of a client and was only done once a week. (GENERIC DISCLAIMER)Before doing broadcast dialing please look into the laws regulating it in your country/area.