Any and all non-support discussions
Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N
by hammobru » Tue Sep 23, 2008 2:30 pm
Reading through the different systems setups I seem to see vicidial using a t1 type setup. Do I have to use a t1 or larger setup. I have Verizon Fios set up running 10MBS down and 2 Mbs upstream. I dont want to have phone lines droppped in. I want to use voip. Can someone recommend a cost effective hardware list I need to accomlish this.
Thanks in advance.
-
hammobru
-
- Posts: 32
- Joined: Tue Sep 23, 2008 12:00 pm
by mflorell » Tue Sep 23, 2008 5:16 pm
You certainly can use Fios for a 2 seat call center with a VOIP provider.
For 2 seats you could use anything 1.0 GHz and higher, with 512 MB RAM.
Will you be doing full recording on all calls?
-
mflorell
- Site Admin
-
- Posts: 18399
- Joined: Wed Jun 07, 2006 2:45 pm
- Location: Florida
-
by hammobru » Tue Sep 23, 2008 5:34 pm
Hi thanks for the response.
No I wont be full recording. So once I install the Vicidialnow on the system. How does the system communicate through Fios? A nic card supported by linux? Is that really all the additional hardware I would need besides the sip accounts? What else am I missing? My old system had expensive dialogic cards and four phone lines coming into it.
-
hammobru
-
- Posts: 32
- Joined: Tue Sep 23, 2008 12:00 pm
by mflorell » Wed Sep 24, 2008 3:10 pm
That's it, you will need a computer for each agent, and a phone(or softphone).
-
mflorell
- Site Admin
-
- Posts: 18399
- Joined: Wed Jun 07, 2006 2:45 pm
- Location: Florida
-
Return to General Discussion
Who is online
Users browsing this forum: No registered users and 46 guests