vicidial.org

We are wanting to implement two things, one automessaging that leaves messages on answering machines, but in the message it reads the customer name from the list table, and an outbound "press 1" campaign that reads the customer's name from the table, that way we can word the message to be like If this is not John smith please disconnect this call or erase this message.


Thoughts? Not sure if its an easily integrated peice or what...

We have done this using Cepstral with Vicidial and a press 1 campaign. It is not all easily configured but it does work.

Was there any coding on the vicidial side required?

We did integrate it into ViciDial so that the audio could be generated on-the-fly when the caller picked up the call. It's not refined at this moment(nothing in admin.php for this yet), but the core coding has been done to do this.