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outbound campaigns
Posted:
Tue May 26, 2009 3:24 amby issam123
Hello,
How can I use vicidial to set up outbound campaigns to play a voice file to the client instead of moving to an agent
Thanks
Posted:
Tue May 26, 2009 1:01 pmby triplef
I think you are referring as voiceblast right ?
Posted:
Wed May 27, 2009 1:53 amby gardo
You can do that by reading the full version of the Manager's manual.
Posted:
Sat May 30, 2009 3:14 pmby williamconley
AKA: Survey.
In Campaign->Detail
Click on the ? next to "Campaign VDAD exten" and look for 8366.
Also, in Detail, look at the top menu for "Survey".
BTW: If you don't read the manager's manual, you will likely spend the rest of your life trying to make this work. But it is fun.