vicidial.org

For those of you calling the UK and wanting to be in compliance with the 72 hour no-contact period after abandon(DROP) here is a filter that you can enable that will do this:

( ( (status='DROP') and (last_local_call_time < CONCAT(DATE_ADD(CURDATE(), INTERVAL -3 DAY),' ',CURTIME()) ) ) or (status != 'DROP') )

sticky?

I'm not sure it's that important to be a sticky, I've actually added a new feature in SVN trunk that allows you to define this as a campaign option so you don't have to manage it as a filter.