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Quick question.

PostPosted: Tue Jul 14, 2009 3:19 pm
by easpengren
I apologize if this has been answered elsewhere on this forum.

I need to know if Vicidial will do fully automated calls with touch-tone or IVR poll responses.

Is this possible with Vicidial?

Eric

PostPosted: Tue Jul 14, 2009 4:46 pm
by Op3r
its called survey and yes it does!

PostPosted: Tue Jul 14, 2009 4:55 pm
by easpengren
Thanks, I'm putting together a proposal and this would be icing on the cake.

Just to be clear, I can do surveys with pre-recorded questions and no live agent?

Eric

PostPosted: Tue Jul 14, 2009 5:28 pm
by mflorell
Correct

PostPosted: Tue Jul 14, 2009 11:42 pm
by easpengren
Perfect, thank you.

Eric