Phone number contacted in web form submit

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Phone number contacted in web form submit

Postby lmora » Fri Aug 21, 2009 11:42 am

Hi savvy guys


I got a problem where I kindly request your guidance.

The operators at an outbound campaign might call more than one phone number for the same record/lead then right after the call is finished they dispose and click the web form submit link which in turn among other things sends the disposition and the following parameters:

P5=--A--phone_number--B--
P6=--A--alt_phone--B--
P7=--A--address3--B--

The problem is that I don't know what phone number corresponds to the disposition made. P5?, P6? or P7? since I always receive those values but I don't know from my CRM standpoint of view what phone number I held the last conversation.

is there a parameter available somewhere suitable for this case?

Hope don't bother you with a stupid question

Regards
lmora
 
Posts: 153
Joined: Wed Jul 01, 2009 7:17 pm
Location: Mexico

Postby mflorell » Sat Aug 22, 2009 12:34 pm

We've fixed this in SVN trunk, there are now dialed_number and dialed_label fields that tell you what number was called and whether it was the MAIN, ALT, ADDR3, X1, XLAST...
mflorell
Site Admin
 
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Postby lmora » Sat Aug 22, 2009 2:08 pm

just want to thank your prompt response.

Regards
lmora
 
Posts: 153
Joined: Wed Jul 01, 2009 7:17 pm
Location: Mexico


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