Hi savvy guys
I got a problem where I kindly request your guidance.
The operators at an outbound campaign might call more than one phone number for the same record/lead then right after the call is finished they dispose and click the web form submit link which in turn among other things sends the disposition and the following parameters:
P5=--A--phone_number--B--
P6=--A--alt_phone--B--
P7=--A--address3--B--
The problem is that I don't know what phone number corresponds to the disposition made. P5?, P6? or P7? since I always receive those values but I don't know from my CRM standpoint of view what phone number I held the last conversation.
is there a parameter available somewhere suitable for this case?
Hope don't bother you with a stupid question
Regards