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Difference between Conferences & Vicidial Conferences
Posted:
Tue Nov 03, 2009 1:32 pmby konextu
Is there any difference? I have the default 50 conferences and 250 vicidial conferences. Would there be any reason to add more for 75 agents running 4 to 1 dialing with AMD?
Posted:
Tue Nov 03, 2009 5:41 pmby mflorell
conferences are only used for leave-3-way, and in 2.0.5 I am not sure they are even used for that. 250 vicidial_conferences should be enough for 75 agents
Posted:
Wed Nov 04, 2009 12:00 amby konextu
Ok thanks matt. I'm going to dig further but we keep having manual calls getting dropped around the 20 to 30 second mark... its way random so I think its the person being called hanging up.