Just an FYI after months of work, troubleshooting, custom coding, yadda yadda yadda I had 12 agents come in to test the system today and it performed wonderfully..
We launch monday...
Few things that I need to fix..
Server performance reports shows nothing, any idea what I should look into for this?
Successful Call Center Testing..
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Successful Call Center Testing..
by enjay » Tue Jul 18, 2006 7:07 pm
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by mflorell » Tue Jul 18, 2006 8:56 pm
server performance is not on by default. You need to change the SYSPERF variable to "1" at the top of the AST_update.pl script for it to start collecting system stats.
Let us know how it goes when you run in production.
Let us know how it goes when you run in production.
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