vicidial.org

Hi guys,

I have been given this task to implement a feature i.e to recycle leads which have been dis positioned as answering machine, so i try them 3 times at 60 minutes intervals and on the third try if i still get an answering machine i should leave a message on the answering machine.

I would like some pointers as to how i can implement this feature, correct me if i am wrong but i do know that the lead recycle add a one to the counter everytime the call is recycled, in the hopper code. so now the question is how do i leave the message on the third attempt . Thanks in advance guys.

Cheers, Will.

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Processor: Quad-Core AMD Opteron(tm) Processor 2344 HE
Ram: 4 GB
HDD: 250 GB

Vicidial version: 2.4-324a
Asterisk version: Asterisk 1.4.39.2-vici

The best way to handle that would probably be adding it in as an option to the VD_amd.agi script.

Yes, every time a lead is called it's called_count is incremented by 1.