pause_sec field
Posted: Wed Jan 10, 2007 3:42 pm
In the manual campaign, the pause_sec field does not work or this feature is not active for this release, so I dont know. Therefore the agent time sheet reports does not show me the statistics of the pause time.
In the predictive campaign the pause time reports is working fine.
Help.
Best Regards.
In the predictive campaign the pause time reports is working fine.
Help.
Best Regards.