Page 1 of 1

Agent Performance time , AGENT LOGIN/LOGOUT TIME mismatch

PostPosted: Wed Jul 24, 2013 3:31 am
by 14sudharsan
This is to keep you posted that there is huge login time difference between the time showning in the

vicidial => Agent Performance Detail => selected date & campaigns

Showing overall performance report . There is row name called TIME that overall time &

http:/192.168.1.10/vicidial/user_stats.php?user=hassinparveen . in this link AGENT LOGIN/LOGOUT TIME

Both timings are mis match

http://www.sendspace.com/file/0ndslt
http://www.sendspace.com/file/u38jb6

how to fix kindly guide us

Re: Agent Performance time , AGENT LOGIN/LOGOUT TIME mismatc

PostPosted: Wed Jul 24, 2013 7:06 am
by mflorell
The version you are using is over 3 years old. Many logging bugs have been fixed since then. I would suggest upgrading.