Hi all, can anyone help me I want to customise my agent screen so its a total different layout and maybe add a chat box so managers can talk to agents.
Please get in touch asap.
Mickey
Customise agent screen
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Customise agent screen
by mickeymall » Wed Dec 30, 2015 1:37 pm
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Re: Customise agent screen
by mflorell » Wed Dec 30, 2015 2:02 pm
There is already chat as an option in the agent screen, this was added a few weeks ago.
As for a totally different layout, the code is open-source, so if you can rearrange PHP/Javascript/HTML, then you can customize it in any way you like.
As for a totally different layout, the code is open-source, so if you can rearrange PHP/Javascript/HTML, then you can customize it in any way you like.
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Re: Customise agent screen
by mflorell » Sun Jan 03, 2016 5:16 pm
If you would like help making changes to the agent screen, just send an email to sales@vicidial.com with exactly what you want to change, and we can send you a quote for the project.
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