Customise agent screen
Posted:
Wed Dec 30, 2015 1:37 pm
by mickeymall
Hi all, can anyone help me I want to customise my agent screen so its a total different layout and maybe add a chat box so managers can talk to agents.
Please get in touch asap.
Mickey
Re: Customise agent screen
Posted:
Wed Dec 30, 2015 2:02 pm
by mflorell
There is already chat as an option in the agent screen, this was added a few weeks ago.
As for a totally different layout, the code is open-source, so if you can rearrange PHP/Javascript/HTML, then you can customize it in any way you like.
Re: Customise agent screen
Posted:
Sun Jan 03, 2016 5:16 pm
by mflorell
If you would like help making changes to the agent screen, just send an email to
sales@vicidial.com with exactly what you want to change, and we can send you a quote for the project.