vicidial.org

Can you help me with this error? My web dialer gets stuck at "connecting..."
After looking around in the browser console, I found this exception:
exception {code: 1, name: "CONFIGURATION_ERROR", parameter: "uri", value: "@", message: "Invalid value "@" for parameter "uri""}

It seems sip-0.7.8.js does not receive a "uri" because vici_phone.js is not supplying sip-0.7.8.js with a proper "sip_uri". Because of this, all that sip-0.7.8.js received is a "@" sign, which is being initialized in the phone1.viciphone.com iframe.

Can you please help.

This is normally caused by having your Webphone URL set to "https://phone1.viciphone.com" not "https://phone1.viciphone.com/viciphone.php".

https://phone1.viciphone.com/ redirects to https://phone1.viciphone.com/viciphone.php but the Post variables do not get passed.

Thanks a lot, it worked.

Glad to hear.

We are getting ready to properly release ViciPhone. This includes a setup guide and proper documentation. I may also remove that redirect as it seems to be causing some problems.

there is an error in ua_config.
vici_phone.js:103
instead of
hackWssInTrasport: true,
should be
hackWssInTransport: true

mcargile wrote:Glad to hear.

We are getting ready to properly release ViciPhone. This includes a setup guide and proper documentation. I may also remove that redirect as it seems to be causing some problems.

Or you could add a validation to the Webphone URL field to require a page name instead of merely a domain? Admittedly that would conflict with an IT professional who wants to put the phone on its own domain, but you can't win *all* the time, lol.

@chornyi_taras: thanks. Funny thing is I am pretty sure I copied that from SIP.js's documentation.

@williamconley: not putting any validation in as that field is used by multiple different web phones and as you said some people might want the phone on their own domain.

The redirect has been switched out for a friendly message explaining the necessary change to the settings. I will make that change to the JavaScript code tonight and test it so I am less likely to mess up someones production.

We are changing the domain ViciPhone. Please read this:

viewtopic.php?f=3&t=37729