vicidial.org

When a call is in queue in an inbound campaign with dial method ratio and agent paused so that he does not have a outbound call, He can get a voice notification to pick the incoming call and the queue will be shown to him simultaneously to show the calls if there is the "grab call" setting in campaign settings. I have coded this and it seems to work fine. Please guide me so that I can suggest this edit to vicidial. I can provide details on the files I modified and the changes I made.

Also I have coded the Missed call notification in the queue window only, which I may suggest as a separate edit.

Just post your description and DIFF files to the Issue Tracker.
http://www.vicidial.org/VICIDIALmantis

I created a feature incident at Mantis. Id is 0001152. uploaded the two changed files there.