vicidial.org

Is there any interest, or progress in putting some forms authoring into the Vicidial Scripts/tab? What I'm thinking is a really more of dynamic dialog than a form. For example a qualifying question is displayed to the agent, then depending on the answer, a different set of questions appears. It would look very much like the simple DVD authoring menus? Seems that it would make training of agents much easier.

I understand how to do this with a seperate webform, but I would prefer to keep the whole agent interaction in the astguiclient interface.

You can do this with an IFRAME within the SCRIPT tab if you like. Take a look at the help screen or the manager manual for more information.

As for doing this within the VICIDIAL interface as a part of VICIDIAL, it has been talked about, but would take a tremendous amount of time to program.