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can calls send to remote agents be recorded?

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can calls send to remote agents be recorded?

Postby bobbymc » Sun Nov 16, 2008 4:45 pm

Is it possible to record the calls send to a remote agent?
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Postby mflorell » Mon Nov 17, 2008 5:42 pm

They would not be stored in recording_log, but you could just add a Monitor line to the dialplan extension used by the remote agent before it dials them.
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