can calls send to remote agents be recorded?
Posted: Sun Nov 16, 2008 4:45 pmIs it possible to record the calls send to a remote agent?
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can calls send to remote agents be recorded?
http://forum.eflo.net/VICIDIALforum/viewtopic.php?f=3&t=6550
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Posted: Sun Nov 16, 2008 4:45 pmPosted: Mon Nov 17, 2008 5:42 pmThey would not be stored in recording_log, but you could just add a Monitor line to the dialplan extension used by the remote agent before it dials them.