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How can i disable disposation box.

PostPosted: Fri Dec 11, 2009 11:52 am
by khiemnd
Hi all!

I want to disable disposation box when I hang up customer. How can I do?

PostPosted: Fri Dec 11, 2009 12:20 pm
by gmcust3
Any specific reason for doing that ?

PostPosted: Fri Dec 11, 2009 12:50 pm
by mflorell
Disposition cannot be disabled unless you use HotKeys or API calls to set a disposition.

PostPosted: Fri Dec 11, 2009 8:43 pm
by khiemnd
Hi all!

I know that I can use API to set one reason. And hangup customer without select disposation. When hang up customer button is pressed. What's function called? Please help me. Thanks in advance.

PostPosted: Fri Dec 11, 2009 11:38 pm
by williamconley
if you are that deep into it, you should probably just look at the button in the php file source. the button is listed and what happens when it is pressed is also listed.