Vicibox Redux 3.1.15 | Vicidial Version 2.6-380a | Build: 121029-0109 | Single Server | Sangoma
I would like to disable the Agents View link so they are not able to see other agents status. I'm unable to find that setting in the manual. Any help is appreciated.
Agents View Link
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Agents View Link
by bc319 » Wed Jun 05, 2013 1:23 pm
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Re: Agents View Link
by adam.greenhalgh1 » Thu Jun 06, 2013 4:46 am
Ensure that they dont have any Admin interface options active. And go over the account && campaign settings.
Report back to here - when you find the incorrect setting
Report back to here - when you find the incorrect setting
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VERSION: 2.4-309a
BUILD: 110430-1642
Processors 2
Intel(R) Core(TM)2 Duo CPU E7600 @ 3.06GHz
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Re: Agents View Link
by striker » Thu Jun 06, 2013 7:41 am
under usergroups
deselect all for "Agent Status Viewable Groups"
deselect all for "Agent Status Viewable Groups"
www.striker24x7.com www.youtube.com/c/striker24x7 Telegram/skype id : striker24x7
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Re: Agents View Link
by bc319 » Thu Jun 06, 2013 9:59 am
striker wrote:under usergroups
deselect all for "Agent Status Viewable Groups"
I tried this yesterday but was using a test account that had admin options enabled. I knew I was on the right track but needed fresh eyes. Thanks striker & adam.
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