Softphone not working

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Softphone not working

Postby sgilleland » Wed Jun 12, 2013 9:17 am

I have cloned my server....xxx.xxx.xxx.228. Everything works on it. As stated I made and exact copy at xxx.xxx.xxx.229. For some reason my softphone allows me to dial out...my cell rings, I can answer, but there is no audio. However, in the softphone (Zoiper) if I switch back to the xxx.xxx.xxx.228 ip everything works again. Any ideas?

Thanks
VERSION: 2.4-309a BUILD: 110430-1642 | Processors=2, Model=QEMU Virtual CPU version 1.2.0, CPU Speed=3.39 GHz, Cache Size=4.00 MB | GoAutoDial CE 2.1 |
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Re: Softphone not working

Postby DomeDan » Thu Jun 13, 2013 4:42 am

You might need to run the script /usr/share/astguiclient/ADMIN_update_server_ip.pl depending on how you cloned the server.

Maybe a firewall is blocking RTP packages (which normally goes on UDP ports 10,000-65,535), either the iptables firewall or separate one.

"Model=QEMU Virtual CPU version 1.2.0" -I dont know what that is but virtual is known to mean trouble with vicidial with agent > 1
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