/RECORDINGS/ forbiden acces

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/RECORDINGS/ forbiden acces

Postby akmayuga » Wed Aug 07, 2013 5:46 pm

hi,

Good day, I tried to install the new version(vicibox5.0.1) no issue except on "http://myip/RECORDINGS/" I cant access it, I already encounter this issue before but its different. here is my /etc/apache2/conf.d/vicirecord.conf

Code: Select all
lias /RECORDINGS/ "/var/spool/asterisk/monitorDONE/"

<Directory "/var/spool/asterisk/monitorDONE">

    Options Indexes MultiViews
    AllowOverride None
    Order allow,deny
    Allow from all
        <files *.mp3>
                Forcetype application/forcedownload
        </files>
</Directory>



Thank you.
Vicibox 64-bit
Asterisk v.1.4.39.2-vici
ViciBox Redux v.5.0.2-130807
preload iso installation
No Digium/Sangoma Hardware
No Extra Software After Installation
single server
akmayuga
 
Posts: 56
Joined: Thu Apr 19, 2012 1:53 pm

Re: /RECORDINGS/ forbiden acces

Postby williamconley » Wed Aug 07, 2013 6:05 pm

can't access .... times out? forbidden? it shows a picture of dancing monkey's instead? 8-)
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
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Re: /RECORDINGS/ forbiden acces

Postby akmayuga » Wed Aug 07, 2013 6:25 pm

Hi sir,
Here is it:

Code: Select all
Access forbidden!

You don't have permission to access the requested directory. There is either no index document or the directory is read-protected.

If you think this is a server error, please contact the webmaster.
Error 403
192.168.150.98
Thu Aug 8 07:21:49 2013
Apache/2.2.22 (Linux/SUSE)

:o :o :o :o
Vicibox 64-bit
Asterisk v.1.4.39.2-vici
ViciBox Redux v.5.0.2-130807
preload iso installation
No Digium/Sangoma Hardware
No Extra Software After Installation
single server
akmayuga
 
Posts: 56
Joined: Thu Apr 19, 2012 1:53 pm

Re: /RECORDINGS/ forbiden acces

Postby williamconley » Wed Aug 07, 2013 6:31 pm

Don't have a 5.0.1 running for comparison, but here's a 4.0.3 ...

Code: Select all
# ll "/var/spool/asterisk/" -l
total 12
drwxrwxrwt 2 root   root   40 Aug  7 04:30 monitor
drwxr-xr-x 9 wwwrun root 4096 Jul 25 22:14 monitorDONE
drwx------ 2 root   root 4096 Jul 25 22:17 outgoing
drwxr-xr-x 3 root   root 4096 Jun 13 13:23 voicemail
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
williamconley
 
Posts: 20258
Joined: Wed Oct 31, 2007 4:17 pm
Location: Davenport, FL (By Disney!)

Re: /RECORDINGS/ forbiden acces

Postby akmayuga » Wed Aug 07, 2013 6:49 pm

Hi,

thank you so much for the info.
here is mine
Code: Select all
total 28
drwxr-x--- 2 asterisk asterisk 4096 Jul 31 01:15 dictate
drwxr-x--- 2 asterisk asterisk 4096 Jul 31 01:15 meetme
drwxrwxrwt 2 root     root       40 Aug  8 06:26 monitor
drwxr-xr-x 9 wwwrun   root     4096 Aug  8  2013 monitorDONE
drwxr-xr-x 2 root     root     4096 Aug  8  2013 outgoing
drwxr-x--- 2 asterisk asterisk 4096 Jul 31 01:15 system
drwxr-x--- 2 asterisk asterisk 4096 Jul 31 01:15 tmp
drwxr-x--- 3 asterisk asterisk 4096 Aug  3 05:09 voicemail

but do have any idea why I cant access it in my GUI?
Vicibox 64-bit
Asterisk v.1.4.39.2-vici
ViciBox Redux v.5.0.2-130807
preload iso installation
No Digium/Sangoma Hardware
No Extra Software After Installation
single server
akmayuga
 
Posts: 56
Joined: Thu Apr 19, 2012 1:53 pm

Re: /RECORDINGS/ forbiden acces

Postby williamconley » Wed Aug 07, 2013 6:56 pm

No Extra Software After Installation

Are you sure? (Of course, It's entirely possible Vicibox 5 with Asterisk 1.8 has extra folders!).

Check your apache logs and see if there's a hint. Same permissions ...

Also check the installer documentation and see if there is any sort of notice about settings for the recordings folder.
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
williamconley
 
Posts: 20258
Joined: Wed Oct 31, 2007 4:17 pm
Location: Davenport, FL (By Disney!)


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