Hi Guys
I am having issues with one of my customers systems.
We have enabled call recording but for some reason the files are not being named correctly.
We are seeing files like this
1379357822-Local-58600066@default-6a10,1-all.mp3
Also it is not storing the location in the records so the recordings can be accessed from admin.
Any ideas?
Regards
Recording Files not Correct
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Recording Files not Correct
by fibres » Mon Sep 16, 2013 7:48 pm
Vicibox 4.0.3 ISO install.
VERSION: 2.6-393a
BUILD: 130124-1721
Astersik 1.4.44-vici
No Hardware
No other software installed
VERSION: 2.6-393a
BUILD: 130124-1721
Astersik 1.4.44-vici
No Hardware
No other software installed
- fibres
- Posts: 313
- Joined: Sun May 20, 2007 3:12 pm
- Location: UK
Re: Recording Files not Correct
by mflorell » Tue Sep 17, 2013 8:52 am
Check your asterisk version on the Servers page.
- mflorell
- Site Admin
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Re: Recording Files not Correct
by fibres » Tue Sep 17, 2013 1:29 pm
Thanks Matt.
Would never have thought to check that.
Although the dialer is running a recent Vicibox the database is from an old install, about 3-4 year old now and thats something that I have never changed.
Cheers
Would never have thought to check that.
Although the dialer is running a recent Vicibox the database is from an old install, about 3-4 year old now and thats something that I have never changed.
Cheers
Vicibox 4.0.3 ISO install.
VERSION: 2.6-393a
BUILD: 130124-1721
Astersik 1.4.44-vici
No Hardware
No other software installed
VERSION: 2.6-393a
BUILD: 130124-1721
Astersik 1.4.44-vici
No Hardware
No other software installed
- fibres
- Posts: 313
- Joined: Sun May 20, 2007 3:12 pm
- Location: UK
3 posts
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