All installation and configuration problems and questions
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by BraunVici » Thu Sep 19, 2013 1:04 pm
For some reason even when the agents have hot keys active to the group and individually they cannot use the hot keys. I dialed on the survey as an admin and I was able to use the hot keys. How can I make it so the interviewers can use them.
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BraunVici
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- Posts: 10
- Joined: Tue Aug 13, 2013 11:04 am
by BraunVici » Thu Sep 19, 2013 2:24 pm
solved... agents need to be user level 5
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BraunVici
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- Posts: 10
- Joined: Tue Aug 13, 2013 11:04 am
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