Customer input thru dial pad

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Customer input thru dial pad

Postby net_rider » Fri Apr 13, 2007 1:37 am

Hi
In my call centre with 7 agents, i am facing a situation where in; after the initial conversation with the agent, the customer should be asked to give the credit card details thru the dial pad of their telephone.
After that, the entred card number should be played back and if the entry is correct it should be saved into a database. I am confused, is it possible to do it in asterisk without much pain ? :shock:

thanks in advance

netrider
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Postby mflorell » Fri Apr 13, 2007 3:57 am

This would only work if you are using T1 lines, and you would need to write an AGI script to do this.
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