Hello JDK85,
I think you confused switch and router.
http://compnetworking.about.com/od/home ... switch.htmhttp://ccna-guidance.blogspot.com/2010/ ... dcast.htmlYou can't connect a public IP to a switch, behind a router.
The above links are just posted for your interest.
Your LAN is for all devices on your LOCAL AREA NETWORK (Agents, Phones, PC's and of course your Server). All LAN devices plug in to a SWITCH. The LAN devices break out to the internet through the router (Your default gateway in windows).
So you can have Vicidial through to the agents on the LAN and dial out to the internet with just one NIC. Voice will flow from the Vici server, to the switch, through the router and out to your provider.
Agent -> Switch -> Vici Server -> Switch -> Router -> Public WWW ISP
The problem is that without very special routing and QoS on the router, your voice will share bandwidth with data and you can have bad voice quality. Your email, downloads and voice will all go over the same line.
It is much easier to take a cable directly to the router and give your Vici server's voice traffic a direct "private" route for the voice so that the voice does not have to compete with the data.
This is one reason, giving voice dedicated bandwidth for guaranteed quality - there are many others. I hope that gives you an answer for your boss.
Rudolf