Blind Monitor using Non Agent API

All installation and configuration problems and questions

Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N

Blind Monitor using Non Agent API

Postby byteme2000 » Tue Oct 15, 2013 10:59 am

I'm trying to use the Non Agent API to blind monitor our agents and keep getting the error
ERROR: blind_monitor INVALID SESSION ID - 8600200||monitor

Here's the string I'm using
server/vicidial/non_agent_api.php?source=test&user=monitor&pass=monitor&function=blind_monitor&phone_login=P59b&session_id=8600200&server=192.168.48.35&stage=MONITOR

The user monitor has Level 8 access, View Reports = 1, and Agent API Access = 1 (I've also tried using the 6666 admin account)

Any ideas where I'm going wrong?

Thanks
ViciBox ISO 7.0.4 64bit | ViciDial Version: 2.14-689a Build: 180922-0958 Asterisk: 1.8.31.0-vici| Multi Server 4 Dialers / 1 DB-Web Server | Amfeltec Timers | No extra software after install | Using Vicidial since 6/2013
byteme2000
 
Posts: 43
Joined: Mon Apr 08, 2013 12:31 pm

Re: Blind Monitor using Non Agent API

Postby williamconley » Mon Oct 21, 2013 9:49 am

I'm guessing that there is not an agent in session 8600200. Perhaps you should try to blind monitor a session that is actually in progress. Check your realtime screen.
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
williamconley
 
Posts: 20258
Joined: Wed Oct 31, 2007 4:17 pm
Location: Davenport, FL (By Disney!)

Re: Blind Monitor using Non Agent API

Postby byteme2000 » Mon Oct 21, 2013 3:47 pm

Yes it does exist. I took it from the RealTime screen.
ViciBox ISO 7.0.4 64bit | ViciDial Version: 2.14-689a Build: 180922-0958 Asterisk: 1.8.31.0-vici| Multi Server 4 Dialers / 1 DB-Web Server | Amfeltec Timers | No extra software after install | Using Vicidial since 6/2013
byteme2000
 
Posts: 43
Joined: Mon Apr 08, 2013 12:31 pm


Return to Support

Who is online

Users browsing this forum: Google [Bot] and 148 guests