Enabling Queuemetrics Logging

[hisham]

I'm facing an issue with incoming calls routing to DID 7000 only when enabling "queuemtrics logging" from the system settings , cli error is "call from XXX to extension 'ip address' rejected because extension not found in context 'trunkinbound', but when disabling the option the DID works just fine and calls are routed to the connected call menu. what could be the reason as i need to enable queuemetrics reporting ?

i have two vici servers one web+db and one dialer installed through vicibox5.x86_64-5.0.3.iso

VERSION: 2.8-415a
BUILD: 131007-1234

Version: 2.8b0.5
SVN Version: 2034
DB Schema Version: 1358
DB Schema Update Date: 2013-10-10 16:09:23

[mflorell]

We have several clients running QueueMetrics on that version, so I know it works if QM is set up properly. I would suggest checking the DB connection details for QM.