Calls in CALL MENU not dispayed in "Real-Time Main Repo

[indreias]

Have anybody the same issue with calls in CALLMENU not displayed in the real time report?

Basically I set up a DID with it's route in a CALLMENU. I would like to see the calls served by this CALL MENU in the real time report but it looks that is not so simple.

installation: vicibox server Redux 3.1.10

svn update today from
VERSION: 2.4-310a
BUILD: 110506-1537
to
VERSION: 2.4-324a
BUILD: 110707-1402

The CALL MENU have "Track Calls in Real-Time Report" option set to 1.

If "Tracking Group" option have the default option (CALLMENU) the call served by the CALLMENU is not displayed in the real time report

If "Tracking Group" option is set to one of the INBOUND Groups the call is displayed in the real time report and marked with status "IVR" and campaign "SALES" (as this is the correspondent campaign of the chosen Inbound group).

@Matt - should I fill a ticket for this or am I doing something wrong?

Best regards,
Ioan

[mflorell]

Just fill out an Issue Tracker ticket on this with the instructions for how to replicate the issue and link to the issue from this forum topic.

[indreias]

issue created (511)
http://www.vicidial.org/VICIDIALmantis/view.php?id=511

[ZeeTech]

I am facing this similar issue, please advise.


Vicidial VERSION: 2.4-309a | BUILD: 110430-1642 | Asterisk 1.4.39.1-vici

[geoff3dmg]

Issue tracker says this is fixed in recent builds. Upgrade.